We use several different providers for the purchase transaction for buying crypto. Below You can check a list of supported Coins:
Contact Bitcoin Widget support: kontakt@bitcoinwidget.pl with reference code.
We use several different providers for the purchase transaction for buying crypto. Below You can check a list of supported Coins:
Here You can check available coins and tokens:
We are very focused on the security of our wallet. In Coins app every transaction like send/exchange requires user authentication (biometric or phone code). Also access to mnemonic phrases is secure by authentication. You can restore your wallet onl if You know your mnemonic phrases. We don't store any data about your mnemonics (this is a user private key).
You. The main feature of cryptocurrencies is to actually own them instead of trusting third parties like banks or exchanges. You always have access to your mnemonic phrases which encoded private key. As Coins we do not store any data about your private key.
A non-custodial wallet is a decentralized type of wallet, where the customer owns its private keys. The user gets a file with private keys and needs to write down a mnemonic phrase with which they will be able to restore their funds. Having private keys means that you have full control over the funds.
It depends on provider:
Contact moonpay support partner-support@moonpay.com with reference code.
Contact Bitcoin Widget support: kontakt@bitcoinwidget.pl with reference code.
Contact Ramp support@ramp.network with transaction ID.
Contact wyre support support@sendwyre.com with reference code.
Contact Godex support support@godex.io with exchange ID.
Contact Changenow support support@changenow.io with exchange ID.
It depends and is calculated for every transaction. You can check it in transaction confirmation page, but generally it is between 0% to 0,49% (+ required blockchain transaction fees).
ETH tokens transactions requires ETH fee to cover them. Check on your ETH coin card, if you have enough balance to cover fee for ETH token transaction.
You need to copy your mnemonic phrases (12 words). You find them in the wallet backup section. Use these phrases in any non-custodial wallet supported BIP 39 Derivation Path.
This situation may occur if the wallet does not support the latest technology (eg Segwit). In this case, you need to find a wallet with the same technology as Coins.
Resetting the phone settings or screen lock setting may causes the loss of the private key. For your safety we do not store such data in the application. To regain access to the wallet, you must reinstall Coins app and restore wallet from the saved mnemonics phrases.
There are three BTC address types:
Legacy address is the original BTC address. SegWit is the newer address format with lower fees. We use SegWit address because it guarantees faster transactions and lower fees but, not every wallet or exchange has upgraded to support the new SegWit address format and therefore, some wallets/exchanges can only send to Legacy addresses. In Coins we only support Segwit addresses. We are working on implementing legacy addresses. When it is possible we will inform You.
You can always restore your wallet on another phone. You need to:
Restoring your wallet is only possible if you have your mnemonic phrases. Without those mnemonic phrases, there is no other option to get access to your funds.
Yes, of course. We use the popular cryptocurrency standard HD Wallet (Hierarchically Derived) BIP39. So You can get access to your funds in other wallets that support the BIP39 standard. To get your funds in another wallet, you need to write your mnemonic phrases from the COINS app (12 words).
Ripple (XRP) blockchain has a reserve requirement of 20 XRP, which is a minimum amount to store on your address. 20 XRP is used to activate your address and permit sending/receiving operations. It is an unspendable balance – you can’t withdraw it. To be able to manage XRP in Coins wallet, you have to deposit 20 XRP on your account.
The current limit of withdrawal from Nexo Savings is 20 000 USD worth of assets per day
Your request exceeds that limit.
You may lower your withdrawal request so that you are within your daily limit or wait 24 hours until your daily limit is reset.
To make a withdrawal for over 20 000 USD per day, please contact Nexo regarding ID verification.
Upon receiving your message Nexo team will verify it and contact you via e-mail. It typically takes from few hours to one business day. You will receive information about further steps directly from Nexo team.